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Create a ticket in any platform using Panora

We assume for this tutorial that you have a valid Panora API Key, and a connection_token. Find help here.

1

You can find the Typescript SDK here

2

Setup your API Key in your code:

import { PanoraSDK } from '@panora/sdk-typescript';
const sdk = new PanoraSDK({ accessToken: "MY_API_KEY" });
3

Add a ticket in your Provider:

In this example, we will create a ticket in a Provider. Visit other sections of the documentation to find category-specific examples
curl --request POST \
--url https://api.panora.dev/ticketing/tickets \
--header 'Authorization: Bearer dfsdf' \
--header 'Content-Type: application/json' \
--header 'x-connection-token: <connection_token>' \
--data '{
"account_id": 'account_id',
"assigned_to": ['aliquip', 'enim'],
"comment": ['pariatur nulla deserunt', 'irure incididunt Duis minim'],
"completed_at": '1912-09-29T15:29:41.0Z',
"contact_id": 'contact_id',
"description": ['Duis nostrud in', 'magna adipisicing'],
"due_date": '1945-12-08T15:08:52.0Z',
"name": 'name',
"parent_ticket": 'parent_ticket',
"priority": 'priority',
"status": 'status',
"tags": ['cillum', 'officia dolore'],
"field_mappings": {}
}'