Ticketing
- Overview
- Quick Start
- Tickets
- Comments
- Users
- Contacts
- Accounts
- Tags
- Teams
Retrieve a Comment
Retrieve a comment in any Ticketing Platform using this endpoint
curl --request GET \
--url https://api.panora.dev/ticketing/comments/{id}
{
"message": "<string>",
"error": "<string>",
"statusCode": 123,
"data": {
"body": "<string>",
"html_body": "<string>",
"is_private": true,
"creator_type": "<string>",
"ticket_id": "<string>",
"contact_id": "<string>",
"user_id": "<string>",
"attachments": [
{
"file_name": "<string>",
"file_url": "<string>",
"uploader": "<string>",
"field_mappings": {},
"id": "<string>",
"remote_id": "<string>",
"remote_data": {}
}
],
"id": "<string>",
"remote_id": "<string>",
"remote_data": {}
}
}
Path Parameters
id of the comment
you want to retrive.
Query Parameters
Set to true to include data from the original Ticketing software.
Response
The body of the comment
The html body of the comment
The public status of the comment
The creator type of the comment (either user or contact)
The uuid of the ticket the comment is tied to
The uuid of the contact which the comment belongs to (if no user_id specified)
The uuid of the user which the comment belongs to (if no contact_id specified)
The attachemnets tied to the comment
The file name of the attachment
The file url of the attachment
The uploader's uuid of the attachment
The uuid of the attachment
The id of the attachment in the context of the 3rd Party
The uuid of the comment
The id of the comment in the context of the 3rd Party
curl --request GET \
--url https://api.panora.dev/ticketing/comments/{id}
{
"message": "<string>",
"error": "<string>",
"statusCode": 123,
"data": {
"body": "<string>",
"html_body": "<string>",
"is_private": true,
"creator_type": "<string>",
"ticket_id": "<string>",
"contact_id": "<string>",
"user_id": "<string>",
"attachments": [
{
"file_name": "<string>",
"file_url": "<string>",
"uploader": "<string>",
"field_mappings": {},
"id": "<string>",
"remote_id": "<string>",
"remote_data": {}
}
],
"id": "<string>",
"remote_id": "<string>",
"remote_data": {}
}
}